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The company training was the place that I learned about the technical aspects of telecommunications. When it comes to the Internet we're still in the very initial stages of this world of opportunity, so a lot of that came experientially. I got on an on-line service, figured out how to use it and started developing for myself-- using some of the ways it could benefit me.
Then as a manager at the Boy Scouts I began managing with technology, developing automated spreadsheets and communicating with e-mail and sending attached files to the people that worked for me. It allowed them to save time in what they were doing, communicate back to me in a timely manner for the information that I needed. So it was all kind of experiential. Every time I needed to do something and I knew it could be done easier, faster, better through the Internet or with some new technology I tried it out. Those that worked I kept and those that didn't I let go.
I'd say that today the Internet is one of the surest ways that a company can grow. It's a tool for a business and if it's applied properly there's no question that it's going to bring them some benefit, whether increasing revenues because it expands the reach that their company has or decreases internal expenses because it makes the communicating that they do more efficient, the information sharing that they do more efficient.
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